Privacy & Cookie Policy


Last updated: July 2025

At SkinWell Aesthetics Boutique we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

1. Information We Collect

We may collect and process the following information:

  • Contact details: name, phone number and email address.

  • Appointment details: treatment booked, date and time, payment information (e.g., deposits).

  • Medical or treatment history: only if relevant to provide safe and suitable treatments.

  • Website usage data: through cookies and similar technologies (see section 6 below).

  • Images or media: only with your consent (see section 5 below).

2. How We Use Your Information

We use your information to:

  • Book and manage your appointments.

  • Provide safe and appropriate aesthetic treatments.

  • Send appointment reminders or important updates.

  • Comply with legal or regulatory requirements.

We will never sell your personal data to third parties.

3. How We Store and Protect Your Data

We store your data securely and only for as long as necessary to provide our services and meet legal obligations. We take appropriate technical and organisational measures to keep your information safe.

4. Sharing Your Information

We only share your information when necessary, for example:

  • With trusted payment providers to process transactions.

  • When required by law or regulatory bodies

5. Use of Images for Social Media and Website

We may occasionally wish to share before‑and‑after treatment images or other photos for marketing purposes on our website or social media platforms. We will only use your images with your consent.


6. Marketing Emails and WhatsApp Messages

From time to time, we may send you emails or WhatsApp messages about special offers, new treatments, or clinic updates.

7. Cookies

Our website uses cookies to improve your browsing experience and to understand how our site is used.

  • What are cookies? Small text files stored on your device to help the website function or remember your preferences.

  • How we use cookies: To enable core site features (like booking forms), analyse website traffic, and improve services.

  • Managing cookies: You can control or delete cookies through your browser settings. Please note that disabling cookies may affect site functionality.

 

8. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact us.